In addition, some scholars have concentrated on the use of health care apps by older Germans. Others have reported interventions and assistance using social media for particular patients (eg, orthodontic patients and glaucoma patients ). In the health care field, many researchers have investigated the application of social media within and outside hospitals (eg, hospital apps, health care apps, Facebook, and WeChat ). Gan conducted a survey to explore the adoption of WeChat in Chinese public libraries. Some researchers have evaluated the academic influence of WeChat. An increasing amount of research involved in the effects of social media on the health care industry has been observed. With developments in internet capabilities, such as speed and widespread connectivity, social media has continued to manifest its influence. It also provides a medium for the public, patients, and health care professionals to communicate on health care issues.
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Among others, social media, an important part of mobile apps, is defined by Kaplan and Haenlein as “a set of Internet-based applications built on Web 2.0 ideas and technologies that allow for the creation and exchange of user-generated content.” Social media has changed the nature of interaction between individuals and health care providers. According to a report released by the Business Communications Company in 2017, the global market for mobile health technologies is expected to grow at an annual rate of 28.6%. Mobile technologies and internet-connected devices hold great potential for improving health care delivery and services.
Wechat official account article full#
The tertiary hospitals should take full advantage of times of posting and provide high-quality tweets to meet the various needs of patients. However, the year of certification, the type of hospital, the year of public hospital reform, and the number of beds merely affected the WCI at some quantiles.Ĭonclusions: Our findings are considered helpful to tertiary hospitals in developing in-depth functional items that improve patient experience. With regard to the influence factors on the WCI, the impact of the activity index of WSVA and the total visiting number of outpatients and emergencies on WCI were statistically significant and positive in all quantiles. Functional items of WSVAs were categorized into four clusters: (1) hospital introduction, (2) medical services, (3) visiting assistants, and (4) others. Results: From the 668 WOAs identified, adoption of WSVAs (543/668, 81.3%) was more than that of WSSAs (125/668, 18.7%). To elicit the factors that influenced the use of WSVA, quantile regression was employed to analyze the WCI score. We divided core functional items of WSVAs using categorical principal component analysis. Methods: A total of 681 top tertiary hospitals were selected from the Hospital Quality Monitoring System the WOA of every top tertiary hospital was retrieved in the WeChat app. This study aimed to explore the function constitution of WSVA adopted by top tertiary hospitals in China and the major contributors of the WCI score. The biggest difference between them is the frequency of messages transmitted. Objective: There are two typical WOAs available to users, namely, WeChat subscription account (WSSA) and WeChat service account (WSVA). The WCI has been widely used in social media impact ranking with various types of WeChat content to fully reflect the dissemination and coverage of tweets as well as the maturity and impact of WOA. However, with the diversity in function provided by WOA, little is known about its major constitution as well as the influence factors on the WeChat communication index (WCI). It enables health care providers to connect with local citizens, allowing them to, among other actions, send regular updates through mass circulation. In China, WeChat, an instant messaging and social networking app released by the company Tencent, has developed a specific type of user account called WeChat official account (WOA), which is now widely adopted by hospitals in China. Huazhong University of Science & TechnologyĮmail: Widespread adoption and continued developments in mobile health care technologies have led to the improved accessibility and quality of medical services. JMIR Biomedical Engineering 57 articles.JMIR Perioperative Medicine 59 articles.
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Journal of Participatory Medicine 67 articles.JMIR Rehabilitation and Assistive Technologies 158 articles.
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Interactive Journal of Medical Research 231 articles.JMIR Public Health and Surveillance 882 articles.Journal of Medical Internet Research 6617 articles.